Return / Refund Policy

 
Customers can exchange or return their order within 7 days after an order has been delivered.
 
All items must be returned in its original condition with all original tags attached and packaging intact.
 
If you want to exchange / return any item please drop a mail us at care@jakaash.com
 
If you have received a defective product, send us images at care@jakaash.com and we will get back to you.
 
We're unable to accept returns for customized products.
 
Unfortunately, if any of the customized products are returned, we won't be able to offer a refund and the items will not be returned.
 
Once we'll approved your exchange / return request, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. After we receive your courier and perform all the necessary quality checks, we will refund the product amount to you as store credit in your Jakaash account.
 
Refund of Shipping and COD charges is not applicable.
 
International orders are not eligible for return / exchange unless an incorrect product has been delivered.
 
If you have to return or exchange anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted for this. If there is a manuacturing issue, or if you have any other query regarding this, you can contact us by email on care@jakaash.com
 
Orders that have not been shipped can be cancelled by email us at care@jakaash.com